Reservation & Cancellation Policy

Terms of use of online bookings
The amount of the booking deposit fee will be equal to 30% of the total amount.
Upon completion of the booking process, you will receive a confirmation of the reservation via email.
Please check the confirmation details (name, date of departure, destination, etc.) as soon as possible and let us know your suggestions and corrections.

Cancellations/ Changes
If you cancel your reservation more than 10 days before your arrival, the amount of the deposit will be refunded in full.
If you cancel your reservation between 4 and 9 days prior your arrival date, you will incur overnight costs. (hotel overnight, transfers and whatever it includes as a package program)
Cancellations are not possible for less than 4 days from the date of your arrival. If you cancel your reservation within this time or not arrive, the amount of the deposit will be withheld.
If you want to change your reservation through the online system, you may cancel the previous reservation and make a new reservation with different features. This process is subject to the same conditions as described above for booking cancellations.

Cancellation process
Upon completion of the online reservation process, you will receive a booking confirmation via e-mail.

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